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ITDM
PMO - Junior
PMO Junior at ITDM in Naples. Manage ServiceNow reports, dashboards, and incident trends. Support SNOW updates and automation. Bilingual (Spanish/English) preferred. Training & international projects.
Consulting
Entry Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
IT Service Management
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 29, 2022
ITDM GROUP is a Hybrid Cloud Integrator looking for a PMO Junior to join their team in Naples. The ideal candidate will have experience in report management, Snow update activities, trend analysis, and dashboard activities. Knowledge of ServiceNow and proficiency in Spanish and English are a plus.
Requirements
- management of reports on the supply performance management system
- Documentary/operational support to Snow update activities
- Trend Analysis Events/Incidents
- Support for automation/knowledge management activities
- Support for various dashboard activities (SNOW/NOI/Dynatrace)
- WORD/PPT preparation (internal NCC and for Staff Meeting)
Benefits
- Continued training and professional development
- International and non-international project opportunities
- Multicultural team environment
Requirements Summary
Report management, Snow update activities, trend analysis, and dashboard activities
