ServiceNow

Pre-Sales Solution Architect – Customer Excellence Group (ServiceNow AI Platform)

Join ServiceNow as a Pre-Sales Solution Architect in Melbourne, leveraging AI and ServiceNow modules to drive customer success. Competitive pay and growth!

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 21, 2025

ServiceNow is seeking a seasoned Professional Services Pre-Sales Solution Architect to drive transformational services programs on the ServiceNow AI, CRM & Industry Platform. This role involves partnering with sales teams, ensuring alignment with customer outcomes and delivering value-driven solutions, leveraging AI-powered technologies. The architect will act as a single point of continuity throughout the pre-sales and delivery phases, leading to a seamless transition for both customers and ServiceNow.

Requirements

  • Experience in integrating AI into processes
  • Proven ServiceNow delivery experience
  • Strong commercial skills
  • Executive presence and communication skills
  • Demonstrated success in pre-sales/solution architecture
  • Strong understanding of industry trends

Benefits

  • Competitive compensation
  • Performance bonuses
  • Clear career growth opportunities

Requirements Summary

Experience integrating AI. ServiceNow delivery experience. Strong commercial skills & executive presence