ServiceNow

Presales Solution Consultant, CRM Workflows - Tech/Media

Join ServiceNow in Munich as a Presales Solution Consultant for CRM Workflows. Leverage AI and ServiceNow expertise to drive sales success. Competitive benefits!

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Customer Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

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Posted on:
 
July 29, 2025

We are looking for a Presales Solution Consultant to develop and position product-specific solutions during sales cycles. The role requires experience in leveraging AI, proficiency in the ServiceNow platform, and excellent communication skills.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 4+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, Customer Service Management, CRM, or Customer Engagement industry
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions

Benefits

  • Flexible work environment with trust and flexibility
  • Equal opportunities for employment
  • Accommodations for individuals with disabilities
  • Competitive salary and benefits

Requirements Summary

4+ years of experience in sales engineering, proficiency in ServiceNow, and excellent communication skills