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ServiceNow
Principal Customer Success Executive (ServiceNow)
Join ServiceNow as a Principal Customer Success Executive in Toronto. Leverage 12+ years of experience with ServiceNow products to enhance customer outcomes and drive digital transformation. Competitive salary and benefits included.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 11, 2025
ServiceNow is seeking a Principal Customer Success Executive to develop executive relationships and manage accounts. The role focuses on improving customer outcomes through strategic planning, value realization, and customer roadmap development. ServiceNow is a global leader in AI-enhanced technology, connecting people, systems, and processes to empower organizations.
Requirements
- 12+ years progressive experience as part of a professional services organization.
- Experience with multiple ServiceNow product suites.
- Demonstrated ability to leverage AI for value improvement.
Benefits
- Competitive salary
- Comprehensive benefits package
- Opportunity to work with cutting-edge technology
Requirements Summary
12+ years professional services exp, ServiceNow product experience, and AI integration skills. Proven track record in Digital Transformation & Healthcare/Life Sciences is required
