National Grid

Principal Domain Architect

Join National Grid as a Principal Domain Architect in Waltham, MA. Leverage ServiceNow for incident management, cloud platforms, and AI Ops. Salary: $167k-$196k.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 20, 2025

National Grid is hiring a Principal Domain Architect to design and oversee the implementation of complex systems for AI Ops and Site Reliability Engineering. The successful applicant will play a key role in developing system design policies, standards, and innovation processes.

Requirements

  • Bachelor's degree in a relevant discipline, or an equivalent combination of education, training, and experience.
  • 5-7 years Experience with cloud platforms such as Azure preferred, Amazon Web Services (AWS), or Google Cloud Platform (GCP) is essential for managing and optimizing cloud-based infrastructure.
  • Proficiency in containerization technologies like Docker and container orchestration platforms like Kubernetes is important for deploying and managing containerized applications at scale.
  • Knowledge of infrastructure-as-code tools such as Terraform or AWS CloudFormation is valuable for automating the provisioning and management of infrastructure resources.
  • Familiarity with monitoring and observability tools like Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk is crucial for monitoring system performance, analyzing logs, and troubleshooting issues.
  • Experience with CI/CD pipelines and related tools such as GitHub, GitLab CI/CD
  • Knowledge of configuration management tools like Ansible, Puppet, or Chef is valuable for managing and automating configuration changes across infrastructure and application environments.
  • Proficiency in incident management tools like ServiceNow, PagerDuty, VictorOps, or ServiceNow, as well as collaboration platforms like Slack or Microsoft Teams, is essential for effective incident response and coordination.
  • Understanding of networking concepts, protocols, and security best practices is important for managing network infrastructure, implementing secure access controls, and ensuring system and data protection.
  • Scripting and Programming Languages: Familiarity with scripting languages like Python, Bash, or PowerShell, as well as programming languages like Java, Go, or Ruby, enables automation and customization of various tasks and workflows.
  • Database Technologies: Knowledge MySQL, PostgreSQL, MongoDB, or Redis is valuable for managing and optimizing database systems and ensuring data integrity and availability.

Benefits

  • Support for professional development
  • Opportunities for advancement
  • Diverse and inclusive work environment
  • Equal opportunities employer
  • Affirmative action employer
  • Salary of $167k - $196k a year in Waltham, $179k - $210k a year in Brooklyn, $149k - $175k a year in Syracuse

Requirements Summary

5-7 years of experience with cloud platforms, proficiency in containerization technologies, and knowledge of infrastructure-as-code tools