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ServiceNow
Principal Engagement Manager
Join ServiceNow as a Principal Engagement Manager in Addison, TX. Leverage 12+ years in SaaS and ServiceNow expertise to drive customer innovation.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 27, 2025
This Customer Engagement Manager role focuses on enhancing customer value and driving innovation for ServiceNow. The role involves managing projects, providing updates to stakeholders, mentoring team members, and identifying improvements. It's a full-time position with a remote work configuration.
Requirements
- 12+ years of high-tech/SaaS industry experience
- 8+ years in Customer Engagement roles
- Experience implementing or supporting ServiceNow products in an Enterprise
- Strong cross-functional, technical Project Management experience
- BS/BA degree in computer science, engineering or related discipline (preferred)
Requirements Summary
12+ years in SaaS. 8+ yrs Customer Engagement. ServiceNow Enterprise exp required. BS/BA in Comp Sci preferred
