Principal Engagement Manager

ServiceNow is seeking a Principal Engagement Manager to lead an Expert Services delivery team focused on rapidly delivering value to customers through the ServiceNow Implementation Methodology. This role involves leading the delivery team, driving program decisions, and fostering collaboration. The ideal candidate will have strong leadership and advisory skills.

Requirements

• Lead the delivery team and drive overall vision
• Work with Sales, Accounts, and Customer teams
• Apply Now Create methodology and prescriptive guidance
• Establish governance and risk mitigation plans
• Mentor and support team members
• Identify and resolve gaps between plan and actual
• Identify and address identified gaps
• Work with the Sales team during sales cycles
• Right to work in the country
• Project management certification (PMI or similar)

Benefits

• Competitive salary
• Opportunities for professional growth
• Collaborative work environment
• Flexible work arrangements