CrowdStrike

Principal Engineer – Engineering Service Management (Remote)

Join CrowdStrike as a Principal Engineer (Remote) to enhance Engineering Service Management using ServiceNow. Requires 8+ years in engineering and ITSM tools. Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 3, 2025

CrowdStrike is seeking a Principal Engineer to lead the evolution of Engineering Service Management capabilities. The role requires a strategic thinker, technical collaborator, and experienced program leader who thrives at the intersection of Engineering execution, Service Management discipline, and platform modernization.

Requirements

  • 8+ years of experience in engineering roles, preferably supporting Service Management or SRE practices.
  • Strong understanding of DevOps, CI/CD, SRE, and cloud-native delivery models.
  • Experience with ITSM/ESM tools (e.g., ServiceNow, Jira Service Management, PagerDuty, Opsgenie, etc.).

Benefits

  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work CertifiedTM across the globe

Requirements Summary

8+ years of experience in engineering roles, preferably supporting Service Management or SRE practices. Strong understanding of DevOps, CI/CD, SRE, and cloud-native delivery models