Ameriprise Financial Services, LLC

Principal Lead- Service now Development

Join Ameriprise Financial in Hyderabad as a Principal Lead - ServiceNow Development. Leverage HRSD expertise to design and implement solutions. 10-14 years required.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Incident Management
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Integration Hub
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Problem Management
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 2, 2025

The Principal Lead Developer will design, develop, and implement high-quality solutions within the ServiceNow platform to meet business needs for specific domains. The role requires strong HRSD SN experience, expertise in ServiceNow Human Resource Service Delivery application, and experience with a full HRSD suite implementation.

Requirements

  • Lead the design, development, and implementation of ServiceNow solutions.
  • Strong HRSD SN experience (OOTB and processes)
  • Expertise with ServiceNow Human Resource Service Delivery application in HR Case management, HR lifecycle events (On-boarding, offboarding etc.), Content Management, Employee Centre Pro.
  • Experience with a full HRSD suite implementation
  • Good to have if experienced with OOTB Workday Spoke integration
  • Experience with GRC Module implementation is preferred
  • Extensive experience creating custom Widget using html, CSS, bootstrap, AngularJS etc
  • Understands the security posture of platform and work towards strengthening the compliance level
  • Collaborate with Business Analysts to translate business requirements into technical solutions.
  • Will be involved in developing and maintaining Processes on the ServiceNow platform and will need excellent knowledge of Service Portal setup
  • Will also be responsible to develop, implement and manage ServiceNow solutions on GRC module
  • Should have knowledge of Agile methodologies.
  • Good to have knowledge on Workspaces.
  • Ensure that quality reviews are complete, and coding standards are met contributing to continual improvement initiatives.
  • Provide technical leadership in the integration of ServiceNow with other enterprise systems.
  • Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC and HRSD capabilities
  • Design and implement ITSM Modules in ServiceNow, including but not limited to Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal.
  • Experience in Service Now SOAP and REST Integration

Requirements Summary

Bachelor’s degree in computer science, engineering, business, or comparable studies. 10-14 years of experience in Software Development