ServiceNow

Principal Platform Architect- Federal

Principal Platform Architect at ServiceNow, Ottawa. Design enterprise solutions using ServiceNow platform, AI, and governance. 12+ yrs experience, ServiceNow certs required. Travel 25%.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 5, 2025

ServiceNow is seeking a Principal Platform Architect to help customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The role requires experience in leveraging AI, technical governance, and instance strategy, as well as strong relationships with technical and business leaders.

Requirements

  • 12+ years progressive experience as part of a professional services organization
  • Minimum 2 years of ServiceNow Platform experience
  • Canadian citizenship or permanent residency status
  • Canadian Secret Security Clearance preferred
  • Management consulting experience
  • Ability to travel up to 25%
  • Creativity with comfort running programs independently within a fast-paced environment
  • Success driving complex issues through analysis and resolution
  • Ability to relay complex information to diverse set of audiences, both technical and non-technical
  • ServiceNow certifications in aligned workflow
  • Industry domain expertise in Financial Services or Public Sector preferred
  • Large program experience leading architecture and design
  • Enterprise architecture experience
  • Cloud application technology experience

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Relocation Assistance

Requirements Summary

12+ years progressive experience, 2+ years ServiceNow experience, Canadian citizenship or permanent residency