Principal Product Owner

National Grid is hiring a Principal Product Owner to manage and mentor other Product Owners, define solutions, and bridge gaps between ServiceNow's ITSM & ITOM capability roadmap and market trends. The role requires deep ServiceNow ITSM & ITOM expertise and good knowledge of the Scale Agile Framework (SAFe).

Requirements

• Deep understanding of ServiceNow ITSM and ITOM modules
• Certifications: ServiceNow Certified Implementation Specialist (ITSM & ITOM), SAFe Product Owner/Product Manager (POPM), ITIL 4 Foundation or higher
• Proven experience as a Product Owner in a scaled Agile environment (preferably SAFe)
• At least two years of line management experience in a corporate environment
• Strong skills in backlog management, story writing, and prioritization
• Excellent communication, facilitation, and stakeholder management skills

Benefits

• Competitive salary between £80,000 – £95,000
• Bonus of up to 30% of salary for stretch performance
• Competitive contributory pension scheme
• Flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes