Principal Product Success Manager

Join ServiceNow's Product Success team and help shape the future of the Finance and Supply Chain business. The Product Success Manager role is highly collaborative, working with colleagues in Product and Development, Sales, Marketing, and Alliances and Channels to guide customers through their procurement digital transformation journeys.

Requirements

• 8+ years in a customer-facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role.
• 5+ years of experience managing executive business stakeholders in a customer organization, preferred.
• 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role.
• Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub preferred
• Knowledge of ServiceNow’s integration tools and capabilities preferred
• 2+ years of experience working with procurement and/or supply chain processes or technology preferred

Benefits

• competitive salary
• bonus
• stocks
• health insurance
• dental insurance
• vision insurance
• 401(k) or other retirement plan
• Paid time off
• Holiday pay
• Life insurance
• Disability insurance
• Flexible work arrangements
• Employee assistance program
• On-site amenities
• Professional development opportunities