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BT Group
Principal Software Engineer, ServiceNow CoE
Join BT Group as a Principal Software Engineer in Bengaluru, leading ServiceNow solutions. Requires extensive ServiceNow, ITIL, and project management skills.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
DevOps
Governance, Risk, and Compliance
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 7, 2025
The role of Principal Software Engineer, ServiceNow CoE at BT Group involves leading the software engineering of the ServiceNow Platform across multiple federated squads. This position is crucial for scaling digital transformation and delivering solutions for key business areas. The engineer will own engineering patterns, quality, and governance, driving excellence throughout the ServiceNow landscape in BT Group.
Requirements
- Extensive ServiceNow, ITIL, CSDM, TMF framework experience related to Pan BT ServiceNow ecosystem and E2E integration architecture.
- Deep understanding of the ServiceNow platform and key capabilities.
- Strong collaborative working relationships with stakeholders.
- Experience managing complex programs or portfolios of projects.
- Strong negotiation and influence skills.
- Financial acumen for managing own work area.
Requirements Summary
Significant ServiceNow experience, ITIL/CSDM/TSM proficiency, and project/program management skills. Expertise in platform architecture & troubleshooting is key. Financial acumen a must for managing workload & projects
