Principal Solution Architect

ServiceNow is seeking a Principal Solution Architect to provide architectural guidance, business acumen, and product expertise to customers. The role requires a broad understanding of the ServiceNow platform and the ability to create multi-product solutions that integrate with the customer's enterprise architecture.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• An extensive career in Professional Services, ideally working also with a software OEM, and the value proposition they bring for a customer.
• Ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers.
• Experience of creating and presenting, complex, multi technology solutions while creating the link to the business value proposition.
• Ability to manage complex customer pursuits and invest time and resources appropriately.
• Holds or is eligible for ServiceNow certifications - CMA or CTA. Other certifications such as TOGAF highly desirable.

Benefits

• Up to 50% travel annually, driven by customer needs and internal meetings.
• Opportunity to work on the largest digital transformation opportunities with our most strategic customers.
• Chance to engage with C-Levels roles not only within IT but also various business functions.