Amtrak

Principal Systems Engineer

Join Amtrak as a Principal Systems Engineer in Washington, DC. Leverage ServiceNow ITIL for SAP PO solutions, lead projects, and enjoy career growth.

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Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 13, 2025

Amtrak is seeking a Principal Systems Engineer to serve as a Technical Program Office (TPO) resource for Capital SAP work within Digital Technology. The role involves providing guidance to SAP COE PO teams, troubleshooting existing systems, and evaluating solutions. The company prioritizes safety, employee success, and customer focus, fostering a diverse and collaborative environment.

Requirements

  • Bachelor's degree or equivalent in Computer Science, Computer Engineering, Management Information Systems, Software Engineering, or a related field
  • Nine (9) years of progressive, post-baccalaureate experience as a Principal Systems Engineer or any occupation related to Software Development
  • Seven (7) years of experience: 1) Developing and configuring SAP PO interfaces that move successfully into production; 2) Monitoring Enterprise PO Solutions, specifically PO channels/interfaces to resolve technical issues; 3) Performing on-call rotation to support Enterprise SAP PO solutions; 4) Utilizing ServiceNow ITIL Framework for Incident, Change, Problem, and Release Management; 5) Acting as the Subject Matter Expert for PO development and supporting at least three simultaneous high priority projects requiring PO development and/or architecture; 6) Acting as a Team Lead of the SAP PI/PO Team
  • Six (6) years of experience: 1) Utilizing ServiceNow ITIL Framework for Incident, Change, Problem, and Release Management; 2) Acting as the Subject Matter Expert for PO development and supporting at least three simultaneous high priority projects requiring PO development and/or architecture; 3) Acting as a Team Lead of the SAP PI/PO Team

Benefits

  • Competitive salary
  • Opportunities for career advancement
  • Safe and inclusive work environment
  • Commitment to diversity and inclusion

Requirements Summary

Bachelor’s degree in related field, 7+ years software dev exp., & 7+ yrs as Principal Systems Engineer. 6+ years ITIL & SAP PI/PO experience. Prior experience with ServiceNow & leadership exp. needed