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ServiceNow
Principal Technical Consultant - CRM & Industry Workflows
Join ServiceNow as a Principal Technical Consultant in Due, Seine-Maritime. Leverage CSM/SOM expertise to enhance client workflows. Competitive salary offered.
The Mothership
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Field Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - Field Service Management
Certified Technical Architect
Job description
Posted on:
October 3, 2025
ServiceNow is seeking a Senior Technical Consultant for Customer & Industry Workflows to guide clients through the implementation of ServiceNow’s Customer Service Management (CSM) and Sales Order Management (SOM) solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The consultant will possess deep expertise in field service management and a strong understanding of customer service workflows.
Requirements
- Deep consulting, configuration, and implementation of complex technologies
- Proven track record in designing and implementing CSM and FSM solutions
- Proficiency in creating architectural designs, solution presentations, and integration strategies
- Must hold or be able to achieve within the first 90 days ServiceNow certifications for Customer Service Management and Sales Order Management Implementation Specialist, and Certified Technical Architect within the first year.
Benefits
- Competitive Salary
Requirements Summary
2+ years of experience in enterprise architecture and technical roadmaps. Proven CSM/SOM implementation and strong skills in design, presentation, and integration
