Principal Technical Consultant (Integrations/AI), Platform Products Expert Implementation Services

ServiceNow is seeking a Principal Technical Consultant (Integrations/AI) to help customers achieve business outcomes by providing prescriptive guidance and configuring ServiceNow Integrations. The ideal candidate will have extensive experience with integration technologies, AI models, and ServiceNow platform capabilities.

Requirements

• At least 8 years of configuration/development experience for complex, highly capable, integration technologies
• Demonstrated ability to influence and consult in a complex and varied customer environment
• Maintain at least 2 ServiceNow mainline CIS certifications
• Maintain ServiceNow Certified Application Developer (CAD) certification
• Experience with architecting systems integrations and creating complex high level architecture diagrams
• Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies
• Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI.
• Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued.

Benefits

• Up to 30% travel annually