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Bankdata
Problem Manager
Join Bankdata as a Problem Manager in Fredericia, Syddanmark. Leverage ServiceNow skills to enhance processes, drive improvements, and build a key function.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 9, 2024
As a Problem Manager, you will have a central role in driving improvements, developing processes, and creating long-term value across the organization. Your primary tasks will be building up Problem Management, driving the Problem Management process, and continuous improvement.
Requirements
- 4-5 years of experience with Problem Management or related Service Management areas
- Practical experience with ITSM tools such as ServiceNow, Cherwell, or Ivanti and knowledge of methods such as Kepner Tregoe or 5-Whys
- Clear and effective communication in both Danish and English
Benefits
- Build and lead a critical function from scratch
- Work in an environment characterized by collaboration, innovation, and flexibility
- Develop yourself through courses, certifications, and exposure to both technical and strategic roles
Requirements Summary
4-5 years of experience in Problem Management or related fields, practical experience with ITSM tools, and clear communication skills in Danish and English
