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DXC Technology
Process Analyst
Join DXC Technology as a Process Analyst in Mexico City. Leverage ServiceNow for process optimization, standardize workflows, and enhance ITSM practices.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 27, 2025
As a Process Analyst at DXC Technology, you will be responsible for standardizing workflows, documenting and updating processes, and ensuring alignment with global processes and organizational standards. This role will require collaboration with cross-functional teams and leadership to propose and implement process improvements.
Requirements
- Bachelor’s degree in computer science or a related field.
- 3 to 4 years of experience in standardizing operational, technical, and administrative processes.
- Hands-on experience using ServiceNow for process management.
- Knowledge of ITSM methodologies.
- Proficiency utilizing ServiceNow and ITSM methodologies to support process optimization and service management.
Requirements Summary
Bachelor’s degree in computer science or a related field, 3 to 4 years of experience in process standardization, and hands-on experience using ServiceNow
