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Deloitte
Process Officer for our Process team (m/f) - Job based in Luxembourg
Join Deloitte as a Process Officer in Luxembourg. Enhance ServiceNow CMDB, support automation, and collaborate on service improvements. ITIL v4 required.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
June 26, 2025
Process Officer for the Process team, responsible for maintaining and enhancing the ServiceNow Configuration Management Database (CMDB), providing daily support, and optimizing processes through automation and collaboration.
Requirements
- Detail-oriented approach
- Providing daily support and optimizing processes through automation and collaboration
- Working closely with stakeholders and process Managers to support service improvement initiatives
Benefits
- Developing competencies with a tailor-made training plan
- Working with recognized experts and being part of a dynamic team delivering cutting-edge solutions to clients
- Team up with dynamic and energetic professionals within a challenging and knowledge-sharing environment
Requirements Summary
2-3 years of professional experience, ITIL Foundation v4 certification, and education in Computer Science, Information Systems, or related IT fields
