Devoteam

Senior Solution Engineer (ServiceNow)

Senior ServiceNow Solution Engineer at Devoteam, Luxembourg. Configure ITSM/CSM modules, customize App Engine, perform unit testing. 3+ years ServiceNow experience required. Growth, diversity, innovation.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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DevOps
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Now Platform App Engine
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 8, 2025

Devoteam is a premium consultancy firm driving digital business and transformation through innovative technology. We deliver lasting results in Cloud, Data, Cyber and AI for industries and public institutions across EMEA. As a Senior ServiceNow Consultant, you will work in a collaborative environment with a high level of autonomy, empowered to deliver value and innovation to your clients.

Requirements

  • 3+ years of experience in ServiceNow configuration and development (ITSM, CSM, CMDB/ITOM,...)
  • Strong understanding of ServiceNow administration and customization practices (App Engine)
  • Proven experience in unit testing and awareness of structured testing approaches
  • Ability to convert complex functional needs into technical specifications
  • Comfortable with both “out-of-the-box” implementations and tailored customizations

Benefits

  • Continuous Growth
  • Be part of something bigger
  • Team Diversity

Requirements Summary

3+ years of ServiceNow experience, strong understanding of ServiceNow administration and customization practices, and ability to convert complex functional needs into technical specifications