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Doris Peters & Associates
Product Designer - Service Catalog
Join Doris Peters & Associates as a Product Designer in San José, focusing on ServiceNow service catalog design. Requires 8+ years experience, UX skills, and offers hybrid work.
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 21, 2025
The company is seeking a Product Designer for its healthcare service catalog, working on a leading multinational company. The role involves shaping service design on the ServiceNow platform, collaborating with stakeholders, conducting user research, and ensuring usability and scalability. The company offers competitive benefits and a hybrid work model.
Requirements
- Lead the design and optimization of end-to-end services within the ServiceNow platform.
- Collaborate with product owners, developers, and stakeholders to translate service requirements.
- Conduct user research, workshops, and service assessments to gather insights.
- Create service blueprints, journey maps, wireframes, and other design artifacts.
Benefits
- Health insurance
- Hybrid work model
- Personal days
- On-site medical services
- Well-being program
Requirements Summary
Bachelor's degree in related field + 8 years experience. 5 years of experience in UX/service design. Proficiency in service design tools
