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ServiceNow
Product Excellence - AI Architect
Join ServiceNow in Bangalore as a Product Excellence - AI Architect. Leverage 12+ years of ServiceNow expertise to drive AI solutions and customer success. Competitive salary and growth opportunities.
The Mothership
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Predictive Intelligence
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
August 14, 2025
ServiceNow is seeking a Product Excellence - AI Architect to develop and maintain an AI-enhanced platform with GenAI technologies. The role focuses on driving customer outcomes, delivering technical advisory services, leading GenAI enablement programs, and contributing to thought leadership. This is a key role in ServiceNow’s mission to improve work and make the world smarter for everyone.
Requirements
- 12+ years of work experience with ServiceNow Platform Architecture
- 4+ years of ServiceNow Certified System Administrator certification (desired)
- Experience with AI, Machine Learning, or Data Science preferred
- 5+ years experience in a technology advisory role
- Strong communication and interpersonal skills
- Familiarity with Agile methodologies
- Familiarity with cross-functional teams
- Familiarity with Industry Connections
Benefits
- Competitive salary
- Opportunities for professional development
- Inclusive work environment
Requirements Summary
12+ yrs ServiceNow Platform Architecture experience. 4+ yrs ServiceNow Certified System Admin. 5+ yrs tech advisory experience. Strong communication & Agile methodology skills
