Product Operations Analyst-2

A Digital Product Analyst at Safelite partners closely with Product Managers to ensure products support technicians and associates out in the field and make it easy for customers to schedule and manage their auto glass appointment. The role involves analyzing user feedback, communicating with stakeholders, and maintaining product functionality documentation.

Requirements

• Bachelor’s degree or equivalent experience
• 1-3 years: Using Google Analytics or similar web tools
• 1-3 years: Using Quantum Metric or similar digital user monitoring tools
• 1-3 years: Using development team tools like Jira and ServiceNow ticket systems

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) or other retirement plan
• Paid time off
• Holidays
• Life insurance
• Disability insurance
• Flexible work arrangements