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Inter IKEA Group
Product Specialist |ServiceNow |Service Management & Operations | Enabling Functions
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
IT Asset Management
IT Operations Management
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 30, 2025
IKEA is seeking a Product Specialist, Service Management & Operations, to drive the transformation of their digital capabilities. The role involves engaging in Capability Development within a centralized team, analyzing IT landscapes, and ensuring excellent end-user experiences. The ideal candidate possesses strong analytical skills and a proactive approach to collaboration.
Requirements
- Strong analytical skills
- Knowledge of ServiceNow
- Experience with Service Management & Operations (ITM, ITAM, ITOM)
- Understanding of current technologies and global trends
- Expertise with IT governance frameworks
- Strong will and teamwork skills
- Excellent communication skills
- Detail-oriented approach
Requirements Summary
Strong analytical skills and ServiceNow knowledge required. ITM/ITOM/ITAM expertise is essential. Proven ability to build trust and achieve goals, with a collaborative mindset
