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ServiceNow
Product Success Manager
Join ServiceNow as a Product Success Manager in Bangalore. Leverage your 10+ years in customer service tech to enhance CRM & Industry Workflow. Competitive benefits!
The Mothership
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Field Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Job description
Posted on:
May 1, 2025
ServiceNow is seeking a driven Product Success Manager - CRM & Industry Workflow. The Product Success Manager will provide expertise to support customers to ensure customers adopt, renew and maximize their value from their ServiceNow investment.
Requirements
- 10+ years of experience in customer-facing implementation / delivery roles such as Solution Architect, Technical Consultant &/or former developer ideally from in professional services or consulting capacity
- 10+ years in the Customer Service technology industry space (such as Oracle Service Cloud, Salesforce Service Cloud or ServiceNow CSM) or Field Service Management technology (such as Salesforce Click or ServiceNow FSM)
- Deep domain knowledge in Contact Center, Customer Service, and Field Service business processes
Benefits
- Competitive salary and benefits package
- Opportunity to work with a global market leader in AI-enhanced technology
- Collaborative and dynamic work environment
- Professional development and growth opportunities
Requirements Summary
10+ years of experience in customer-facing implementation roles, 10+ years in Customer Service technology industry space, Deep domain knowledge in Contact Center, Customer Service, and Field Service business processes
