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Bunnings
Production Services Lead - Technical Change Management
Production Services Lead - Technical Change Management at Bunnings, Geelong. Lead change management with ServiceNow expertise, ITIL 4 certification required. 5+ years enterprise experience. Competitive benefits included.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Configuration Management Database
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 5, 2025
Join us and experience Bunnings from the other side of the counter! We are seeking an experienced Production Services Lead with strong technical change management experience to lead our dedicated team at Bunnings.
Requirements
- 5+ Years Experience in technical change management within large enterprise technology environments.
- Extensive ITIL service management background with strong expertise in Change Management.
- Proven Experience leading CAB.
- Familiarity with ITSM frameworks and tools, particularly ServiceNow and an understanding of CSDM.
- ITIL Certificate 4 is required.
- Relevant qualifications in IT or related fields; Agile or PRINCE2 certifications are highly regarded.
Benefits
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
Requirements Summary
5+ years of experience in technical change management, ITIL service management background, and leadership experience in CAB
