Production Support Analyst (ServiceNow Administrator)

The Production Support Analyst (ServiceNow Administrator) role at ERCOT involves supporting and maintaining the application suite (ServiceNow) and related interfaces, providing technical support, and working as a member of the technical support team.

Requirements

• Bachelor's Degree in Computer Science or related field
• Minimum 1 year job related work experience in excess of degree requirements for Level 2
• Minimum 3 years job related work experience in excess of degree requirements for Level 3
• Minimum 5 years job related work experience in excess of degree requirements for Senior Level
• Experience in ServiceNow administration, discovery admin, CMDB

Benefits

• Inclusive and diverse work environment
• Opportunities for growth and career development
• Competitive salary range
• Flexible on-site schedules