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ERCOT
Production Support Analyst (ServiceNow Administrator)
Join ERCOT in Taylor, TX as a Production Support Analyst (ServiceNow Admin). Leverage ServiceNow skills to maintain applications, support interfaces, and implement tools. Benefits include health insurance and retirement plans.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Configuration Management Database
Discovery
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 17, 2025
The Production Support Analyst (ServiceNow Administrator) is responsible for supporting and maintaining the application suite and related interfaces, as well as providing technical support for the application suite and related interfaces. The role involves processing changes, fixes, and requests, minimizing risk to the stability of the applications, and reviewing, testing, and implementing new application-related tools or utilities as appropriate.
Requirements
- Bachelor's Degree in Computer Science or related field
- Minimum 1 year job-related work experience in excess of degree requirements for Level 2, 3 years for Level 3, and 5 years for Senior Level
- Experience in ServiceNow administration, discovery admin, CMDB
Benefits
- Health insurance
- Retirement plan
- Paid time off
Requirements Summary
1 year job-related work experience in excess of degree requirements, 3 years for Level 3, and 5 years for Senior Level
Apply now
Taylor
|
Texas
United States
Entry Level
Hybrid
Full Time
76049-121666 USD/year
