Qode

Production Support Engineer

Join Qode in Dallas as a Production Support Engineer. Leverage ServiceNow for incident management and ensure smooth application operations. 3+ years required.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 6, 2025

Perform day-to-day operations for applications, triage production incidents, and review upcoming changes impacting the applications.

Requirements

  • Minimum of 3 years of experience in Production Support as L2
  • ServiceNow (SNOW) Change, Incident and Problem management modules
  • Experience handling certificates

Requirements Summary

3+ years of experience, ServiceNow, and certificate handling experience