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Qode
Production Support Engineer
Join Qode in Dallas as a Production Support Engineer. Leverage ServiceNow for incident management and ensure smooth application operations. 3+ years required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 6, 2025
Perform day-to-day operations for applications, triage production incidents, and review upcoming changes impacting the applications.
Requirements
- Minimum of 3 years of experience in Production Support as L2
- ServiceNow (SNOW) Change, Incident and Problem management modules
- Experience handling certificates
Requirements Summary
3+ years of experience, ServiceNow, and certificate handling experience
