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Qode
Production Support Engineer
Join Qode in Cleveland, OH as a Production Support Engineer. Leverage ServiceNow for incident management, ensuring compliance and operational excellence.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 16, 2025
Perform day to day operations for applications, triage production incidents, review changes, and perform audit and compliance tasks.
Requirements
- Minimum of 3 yrs experience in Production Support as L2
- ServiceNow (SNOW) Change, Incident and Problem management modules
- Experience handling certificates
Requirements Summary
3+ years of experience in Production Support as L2, ServiceNow skills, and experience handling certificates
