Professional Support Specialist IT

This role is for an IT professional specializing in infrastructure support for a specific Volvo group business facility. The position involves delivering and supporting IT solutions for end-users and production lines, working with both in-house servers and distributed networks. The focus is on customer service, collaboration, and meeting performance targets, while adhering to strict processes and utilizing industry-standard technologies. It's a critical role within a production facility.

Requirements

• 5 years’ experience in a manufacturing environment.
• Bachelor’s Degree in Computer Information Systems, or equivalent education.
• Five years of IT experience preferred.
• Experience working in a highly matrixed organization.
• Strong technical skills in Windows 10, Microsoft Office, and Apple/Samsung smartphones.
• Proficiency in general network design and troubleshooting from a connected device perspective.
• Proficiency in TCP/IP, DHCP/DNS, VLANs, switches, Wi-Fi, and firewalls.
• Willingness to learn new technologies and processes.

Benefits

• Competitive salary
• Opportunity for growth
• Collaborative work environment
• Commitment to sustainability
• Supportive company culture