Program Coordinator - Asset & Vendor Management

The Program Coordinator - Asset & Vendor Management is responsible for developing, managing, and continuously improving an IT Asset Management Program (ITAM/SAM) covering all ITS assets, including hardware, software, and contracts.

Requirements

• Develops an asset management governance
• Maintains a centralized asset database
• Works with stakeholders to identify and implement processes and controls
• Manages ServiceNow IT Service Catalog
• Develops processes and procedures to manage and monitor asset refresh lifecycles
• Creates and manages a Software Asset Management (SAM) governance
• Creates a financial management framework for IT asset management
• Ensures proper tracking of all vendor contracts
• Establishes Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Partners with Finance, Purchasing, and Legal Departments
• Develops processes to ensure internal audits are conducted on a regular basis
• Researches, reviews, and recommends improvements to existing processes
• Extracts data from mobile service provider databases
• Generates and administers monthly mobile device reports
• Receives, processes, and reconciles all mobility device account invoices
• Manages the mobile device overages process
• Performs additional duties as assigned

Benefits

• Competitive compensation package
• Work culture of excellence, diversity, and work balance