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Birlasoft Limited
Program Manager- ServiceNow
Join Birlasoft Limited as a Program Manager in Pune, leveraging ServiceNow expertise to lead projects, manage risks, and ensure timely delivery. 12+ years PM experience required.
Consulting
Expert/Leadership
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 22, 2025
This Program Manager role for ServiceNow is focused on planning, managing, and executing projects, working with stakeholders to resolve issues and risks, and ensuring timely delivery. The role requires strong communication, organizational, and analytical skills, with a focus on proactive risk management and effective team leadership.
Requirements
- 12+ years of experience as a Program Manager
- Must have strong communication and organizational skills
- Must be a certified Project Management Methodology (PMP/Prince2/Agile)
- Knowledge of ITIL framework
- Experience with ITSM/BSM tools
- Experience dealing with people, process, and technology issues
- Excellent verbal and documentation skills
Requirements Summary
12+ years of PM experience, PMP/Prince2/Agile certification, ITIL knowledge, and ITSM tool proficiency. Excellent communication & documentation skills are a must
