Project Coordinator / Technical Business Analyst

Sev1Tech is seeking a detail-oriented Project Coordinator/Technical Business Analyst to support technology initiatives. The role involves capturing and documenting requirements, creating system documentation, and collaborating with cross-functional teams in an Agile environment. The position focuses on establishing enterprise IT capabilities for the Cybersecurity and Infrastructure Security (CISA) mission, supporting cybersecurity and infrastructure operations within the National Capital Region (NCR).

Requirements

• Gather, analyze, and document technical requirements, use cases, and process flows.
• Create and maintain Standard Operating Procedures (SOPs), technical documentation, and knowledge base articles.
• Develop and update architecture diagrams, system diagrams, and data flow diagrams using Microsoft Visio.
• Serve as a liaison between technical teams and business stakeholders.
• Work within an Agile/Scrum team to support backlog refinement and daily stand-ups.
• Track and manage action items, risks, and decisions throughout the project lifecycle.
• Utilize ServiceNow for workflow tracking, incident/request documentation, and change management processes.
• Facilitate meetings, document outcomes, and ensure follow-up actions are assigned.
• Ensure compliance with internal documentation standards.

Benefits

• Competitive salary
• Comprehensive health insurance
• Paid time off
• Professional development opportunities