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Sev1Tech, LLC.
Project Coordinator / Technical Business Analyst
Join Sev1Tech, LLC in Arlington, VA as a Project Coordinator/Technical Business Analyst. Leverage ServiceNow for ITSM/ITOM/CMDB, ensuring compliance and supporting CISA's cybersecurity initiatives. 4+ years experience required. Benefits include retirement plan and tuition reimbursement.
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Configuration Management Database
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 2, 2023
SEV1Tech is seeking a detail-oriented Project Coordinator/Technical Business Analyst to support technology initiatives within CISA's cybersecurity division. The role involves capturing requirements, documenting processes, collaborating with teams, and ensuring compliance. This position will support the modernization of IT infrastructure and enable effective execution of initiatives in a fast-paced environment.
Requirements
- Gather, analyze, and document technical requirements.
- Create and maintain Standard Operating Procedures.
- Develop and update architecture diagrams.
- Utilize ServiceNow for ITSM/ITOM/CMDB processes.
- Facilitate meetings and documentation.
- Ensure compliance with documentation standards.
Benefits
- Retirement Plan
- Tuition Reimbursement
Requirements Summary
4+ yrs experience as a Project Coordinator/Business Analyst with 2+ in IT. Experience with ServiceNow & Visio is required. Agile/Scrum understanding is a plus
