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Zayo Group
Project Manager - NOC Projects, Automation, & Ticketing Systems
Join Zayo Group as a Project Manager for NOC Projects in the U.S. Lead automation and ticketing system initiatives using ServiceNow. Requires 5+ years in project management. Benefits include health insurance and 401(k).
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
June 21, 2025
Zayo is seeking a results-driven Project Manager to lead and support key initiatives within our Network Operations Center (NOC), focusing on automation, new ticketing system implementation, and continuous development efforts.
Requirements
- Bachelor's degree in Information Technology, Telecommunications, Engineering, or a related field
- PMP, Agile, or Scrum Master certification
- Minimum of 5 years of experience in project management, preferably within a telecom or NOC environment
- Minimum of 3 years of experience in software development or scripting with a focus on automation (Python, Bash, PowerShell, etc.)
- Experience with Agile or hybrid project methodologies
- Proven experience managing technical projects involving automation and service. management/ticketing platforms (e.g., ServiceNow, Remedy, Jira)
- Strong understanding of NOC operations, incident management, and ITIL best practices
- Excellent organizational, communication, and leadership skills
Benefits
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
Requirements Summary
Bachelors degree, 5+ years of experience in project management, software development, and automation
