Project Manager - NOC Projects, Automation, & Ticketing Systems

Zayo is seeking a results-driven Project Manager to lead and support key initiatives within our Network Operations Center (NOC), focusing on automation, new ticketing system implementation, and continuous development efforts.

Requirements

• Bachelor's degree in Information Technology, Telecommunications, Engineering, or a related field
• PMP, Agile, or Scrum Master certification
• Minimum of 5 years of experience in project management, preferably within a telecom or NOC environment
• Minimum of 3 years of experience in software development or scripting with a focus on automation (Python, Bash, PowerShell, etc.)
• Experience with Agile or hybrid project methodologies
• Proven experience managing technical projects involving automation and service. management/ticketing platforms (e.g., ServiceNow, Remedy, Jira)
• Strong understanding of NOC operations, incident management, and ITIL best practices
• Excellent organizational, communication, and leadership skills

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave