Project Manager - Service (m/f/d) German Speaker

As a Project Manager, you will lead strategic service improvement and continuous improvement projects, manage the full project lifecycle, and ensure compliance with quality and safety standards.

Requirements

• Project Identification, Definition & Delivery
• Lead and manage multiple, large-scale service improvement and CI projects from initiation to completion
• Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders
• Develop and maintain detailed project plans, timelines, resource allocation, and budgets
• Monitor project progress, proactively manage stakeholders, interdependencies and risks, and resolve issues to ensure successful project outcomes
• Coordinate and motivate cross-functional teams
• Evaluate the right set of KPIs to sustain the generated improvements from the projects
• Communicate project status, milestones, and outcomes effectively to stakeholders and senior management
• Ensure all projects comply with company policies, quality standards, and safety regulations
• Identify process inefficiencies and implement best practices to enhance service delivery and operational excellence
• Facilitate workshops, kaizen events, and structured problem-solving sessions to drive engagement and results
• Drive change management initiatives and ensure successful adoption of new processes, tools, and ways of working
• Mentor colleagues, offer strategic and tactical project support, share project management best practices, and help to standardize methodologies across the Services organization
• Act as a subject matter expert for CI tools, methodologies, and best practices, fostering a culture of continuous learning and improvement

Benefits

• Health We Care Program
• Moving cost support for new employees
• Transportation cost support
• One of the best canteens in the area with healthy and various meals
• Attractive location in the heart of the Alps with various outdoor sport and other leisure possibilities