ICF

Project Manager

Project Manager at ICF in Alexandria, VA. Lead projects using ServiceNow (ITSM, ITOM). Requires PMP, 8+ years experience, and active clearance. Benefits included.

ServiceNow Role Type:
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Technical Project Manager
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 13, 2025

The Project Manager is responsible for overall management of the project team, facilitating workflow, and providing final oversight and quality assurance. The role requires a strong understanding of software development lifecycle, technical architecture principles, and agile delivery methodologies.

Requirements

  • Active Secret or Top Secret clearance
  • Bachelor’s degree with eight years of experience
  • At least 6 years of experience leading projects or contracts with demonstrated ability to manage a project and to provide guidance and direction for specific projects or sub-tasks
  • Current project management professional (PMP) certification
  • Prior experience at Defense Manpower Data Center (DMDC) or other DoD Agencies
  • Proficient in project management tools such as Jira, Confluence, MS Project, or similar
  • Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or GRC
  • Proven experience with Agile, Scrum, or Waterfall project management methodologies

Benefits

  • Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
  • Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Requirements Summary

8+ years of experience with project management experience and a PMP certification required