PUBLIC DEFENDER'S OFFICE, 6TH CIRCUIT- AUTOMATED SYSTEMS ASSISTANT I - 21008493

The Florida Public Defender's Office, Sixth Judicial Circuit is hiring an Automated Systems Assistant I to provide technical support to customers. This role involves troubleshooting and resolving basic technical issues, assisting with system setup, and maintaining customer satisfaction. It's ideal for individuals with a tech passion and a desire to contribute to the justice system.

Requirements

• Strong communication skills (written and verbal).
• Basic understanding of Windows operating systems and Microsoft software.
• Familiarity with common IT hardware (PCs, laptops, printers, routers).
• Experience with helpdesk software or ticketing systems (e.g., ServiceNow, Zendesk) is a plus.
• Excellent time management skills and ability to handle multiple tasks.
• Willingness to learn and grow in a technical environment.

Benefits

• Florida Retirement System benefits
• Life Insurance Coverage
• Comprehensive Medical and Prescription Drug Coverage
• Preventive Care Benefits and Wellness Program
• College Tuition Reimbursement
• Annual Leave and Sick Leave
• Paid Holidays