.svg)
Discovery
Query Analyst
Join Discovery in Sandton as a Query Analyst. Leverage ServiceNow skills to resolve incidents, analyze issues, and enhance health IT solutions. 3+ yrs IT exp.
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Discovery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
August 19, 2025
Discovery Health Systems (DHS) is seeking a Query Analyst to join their Information Technology team within the Business Unit of Discovery Health. The role involves handling incidents on the ServiceNow system, investigating reported problems, and collaborating with developers to find effective solutions. This position requires strong analytical and problem-solving skills and experience in a Health Insurance environment.
Requirements
- Troubleshooting techniques
- Business writing (reports)
- Analytical thinking
- Understanding of SDLC process
- Technical knowledge of MS Office, CA, and Paradigm
Benefits
- Competitive salary
- Equity
- Career development opportunities
Requirements Summary
3+ yrs IT experience. BS degree. Oracle SQL/PLSQL proficiency
