R&D Atlassian Operations Specialist

We’re looking for a dedicated R&D Atlassian Operations Specialist to support and enhance how our R&D organization uses Jira. In this role, you’ll play a key part in shaping and executing the Jira platform strategy to drive consistency, transparency, and operational excellence across our engineering, product, and technical program management teams.

Requirements

• 4+ years of experience administering JIRA in a technical organization.
• Deep understanding of JIRA company-managed projects, workflows, permissions, automation, and reporting tools.
• Hands-on experience with Jira Cloud, Confluence and other relevant Atlassian products.
• Experience designing scalable JIRA configurations across multiple teams and functions.
• Familiarity with integrating JIRA with third-party tools e.g. Slack, Salesforce, ServiceNow, Gainsight
• Strong documentation skills with the ability to translate systems into clear onboarding materials.
• Data-driven mindset with experience performing audits and surfacing insights from JIRA.
• Experience with workflow customization using plugins such as scriptrunner, jira workflow extensions, or scripting.
• Understanding of agile software development within a product/engineering org.
• AI first mindset, with experience learning and leveraging AI Tools to optimize output.

Benefits

• bonus
• restricted stock units (RSUs)
• benefits