BlackRock

Real-Time Trading Support, Vice President

VP Real-Time Trading Support at BlackRock, Mumbai. Lead Aladdin Trader operations with 10+ years experience. FIX protocol, incident management, ServiceNow expertise required. Competitive benefits, flexible time off.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
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Knowledge Management
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 10, 2025

Join BlackRock as an VP supporting real-time trading operations within our fast-growing Aladdin Trader business. This is a unique opportunity to elevate the user experience and support model as part of the Aladdin Client Experience team.

Requirements

  • 10+ years of experience in real-time trade support in a client- or vendor-facing role
  • Experience in real-time trading environments, including incident management, latency troubleshooting, and post-trade reconciliation
  • Strong understanding of market microstructure, order types, and execution strategies across asset classes
  • Hands-on experience with FIX protocol, including message parsing, session management, and troubleshooting connectivity issues
  • Experience supporting front-office trading desks, with a deep understanding of trader workflows and urgency in issue resolution
  • Knowledge of regulatory reporting requirements (e.g., MiFID II, TRACE) and how they impact trading systems
  • Experience with real-time data feeds (e.g., Bloomberg, Refinitiv, ICE) and market data normalization
  • Ability to write and maintain diagnostic scripts for log parsing, alerting, and automated recovery
  • Familiarity with CI/CD pipelines and deployment processes in trading environments
  • Experience with incident tracking and knowledge management tools (e.g., JIRA, ServiceNow, Confluence)

Benefits

  • Strong retirement plan
  • Tuition reimbursement
  • Comprehensive healthcare
  • Flexible Time Off (FTO)
  • Support for working parents

Requirements Summary

10+ years of experience in real-time trade support, strong understanding of market microstructure, and experience with FIX protocol and real-time data feeds