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CSC
Regional Internal Customer Success Expert
Join CSC in Wilmington, DE as a Regional Internal Customer Success Expert. Leverage ServiceNow to enhance end-user experience. 5+ years in training support required. Benefits include bonuses and excellent perks.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 3, 2025
We are seeking a seasoned Customer Success Manager to champion the end-user experience across our Enterprise Technology (ET) services. This is a regional individual contributor role that will align to our global experience group and is pivotal in ensuring that our internal customers derive maximum value from our technology offerings.
Requirements
- Minimum of 5 years in end-user training support functions, particularly in the context of new technology initiatives.
- Proficiency in tools like ServiceNow for tracking and managing service delivery.
- Exceptional verbal and written communication abilities, with a knack for creating engaging presentations and documentation.
Benefits
- Annual success-sharing bonuses or commission plans based on individual performance.
- Excellent benefits
Requirements Summary
5+ years of experience in end-user training support functions, proficiency in ServiceNow, and excellent communication skills
