Regional IT Helpdesk Analyst

Join Albemarle and contribute to a better tomorrow by playing a role in powering critical industries. As a Regional IT Helpdesk Analyst, you will be responsible for coordinating and implementing IT tasks to support the Budapest team and multiple Albemarle locations across EMEA.

Requirements

• Bachelor’s Degree in IT
• Industry Certifications (Microsoft, Cisco, ITIL, CompTIA)
• 2 years of experience in a similar role
• Ability to operate effectively within a team environment
• Customer service focus and excellent troubleshooting skills
• Experience with Service Now or FreshService ticketing system
• Experience with Microsoft SharePoint, 365 and Azure platform
• Excellent communication and documentation skills
• Ability to communicate effectively in English, ideally in Spanish or German, in written and verbal form
• Demonstrated experience in supporting Windows server and workstation environments
• Experience with Virtualization technologies (VMWare or similar)
• Experience with Networking Technologies (Cisco, Meraki or similar)
• Experience with Enterprise Software Systems (ServiceNow, Microsoft Teams)
• Experience with Collaboration Hardware and Software Systems (Crestron, Poly)
• Familiarity with OT/PCS systems (PLC hardware)

Benefits

• Competitive compensation
• Comprehensive benefits package
• Diverse array of resources to support you professionally and personally