Regional IT Support Engineer

Trivium Packaging, a global leader in metal packaging with over 60 locations and 8,000 employees, is seeking a Regional IT Support Engineer. This role focuses on providing IT support to local plant management, ensuring relevant IT solutions are deployed and aligned with business needs. The engineer is the primary interface with the company's operational technology infrastructure and focuses on user experience, following IT standards.

Requirements

• Relevant associate degree, and certification preferred
• 3+ years relevant industry experience with focus in manufacturing environments and systems preferred
• Good understanding of IT best practices and ability to learn
• Sound understanding of IT best practices and ability to learn
• Experience working in IT ticketing system like ServiceNow or Remedy preferred
• Ability to administer and setup domains, group policy and users in Active Directory
• Approachable, friendly, accountable, and put business continuity and impact first
• Ability to analyze information and draw a rational conclusion
• Ability to work collaboratively in a global team
• Valid driver license, and ability to travel to other US location between 10%- 15%
• Broad knowledge of technical best practices to plan and deploy new solutions