Regional Technical Manager

ServiceNow is seeking an experienced Regional Technical Manager to lead a team of system, network, and database administrators. The role involves collaborating with global ServiceNow teams to deliver seamless IT support for customers, ensuring SLAs and data protection compliance. This position requires a candidate with EU citizenship and a strong understanding of IT operations and German/EU IT regulations.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 5+ years of experience managing a team, preferably in a technical or service delivery environment
• Solid understanding of systems administration, network architecture, and database management
• Strong communication and collaboration skills
• Ability to travel to customer location