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Teleperformance
Remote - Bilingual People Support Specialist (Eng/Spanish)
Join Teleperformance as a Remote Bilingual People Support Specialist (Eng/Spanish) in AL. Utilize ServiceNow and Workday to resolve employee inquiries. Competitive pay and benefits!
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 21, 2025
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment.
Requirements
- Serve as a knowledgeable resource for employees, providing support via phone, email, or chat.
- Address and resolve inquiries related to pay, time away and benefits with accuracy and confidentiality.
- Leverage your expertise in Workday and ServiceNow case management tools to manage employee support cases effectively.
Benefits
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Requirements Summary
3+ years of experience in employee support / HR or 4+ years in customer service support, HS Diploma or equivalent, proficiency in Workday module or other HRIS systems
