CoverMyMeds

Responsable de la Gestion des Changements et des Versions ITSM/ ITSM Change and Release Management Lead

Join CoverMyMeds in Montreal as an ITSM Change and Release Management Lead. Leverage ITIL 4 and ServiceNow skills to drive change governance and CI/CD automation. Competitive pay and benefits!

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 25, 2025

We are seeking a highly analytical and collaborative ITSM Change and Release Management Lead to join our IT Service Management (ITSM) team.

Requirements

  • Strong understanding of ITIL 4 practices
  • Hands-on experience with ServiceNow Change Management and DevOps Change Automation
  • Experience implementing or overseeing CI/CD change automation using GitHub Actions or similar tools
  • Proven track record establishing and maintaining change governance frameworks or audit compliance
  • Ability to analyze data, identify patterns, and make data-driven decisions

Benefits

  • Competitive compensation package
  • Annual bonus or long-term incentive opportunities
  • Comprehensive benefits

Requirements Summary

Strong understanding of ITIL 4 practices, hands-on experience with ServiceNow Change Management, and ability to analyze data and make data-driven decisions