CoverMyMeds

Responsable de la Gestion des Changements et des Versions ITSM/ ITSM Change and Release Management Lead

Join CoverMyMeds in Montreal as an ITSM Change and Release Management Lead. Leverage ServiceNow and ITIL 4 to optimize change processes. Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 25, 2025

McKesson is seeking a highly analytical and collaborative ITSM Change and Release Management Lead to join their IT Service Management team. The ideal candidate will lead change initiatives that move beyond traditional ITIL frameworks to embrace intelligent automation, predictive insights, and data-driven improvements in managing IT changes.

Requirements

  • Ability to analyze data, identify patterns, and make data-driven decisions to optimize change management processes
  • Hands-on experience with ServiceNow Change Management and DevOps Change Automation
  • Experience implementing or overseeing CI/CD change automation using GitHub Actions or similar tools
  • Proven track record establishing and maintaining change governance frameworks or audit compliance

Benefits

  • Competitive compensation package
  • Annual bonus
  • Long-term incentive opportunities
  • Health, happiness, and well-being benefits for employees and their families

Requirements Summary

Strong understanding of ITIL 4 practices, especially Change Enablement, Service Configuration Management, and Release Management. Hands-on experience with ServiceNow Change Management and DevOps Change Automation